Returns & Cancellations

Returns & Cancellations
At www.medjio.com, it is our constant endeavor to provide our customers with the best products at the best prices. Please do not accept delivery of the item if the outer packaging appears damaged or any way tampered with.
If for some reason, you are not satisfied with your purchase, you may return it in its original condition or exchange to the chemist with original invoice subject to return/exchange policy of chemist. We are not liable for any return or exchange .
Conditions for return
  • Products should be unused.
  • Products should be returned with original price tags, labels, and bar-code. In case of strips, only full unopened strips can be returned.
  • If the product has a gift associated with it, the gift has to be returned along with the product in original condition.
Non returnable products
  • Due to reasons of health, safety and fair use, the following products cannot be returned once purchased:
  • Products that are perishable in nature like food items
  • Electronic items that have been assembled or installed
  • Personal hygiene products and beauty accessories
  • Gift cards & certificates
Damaged products

Please do not accept delivery of the item if the outer packaging appears damaged or any way tampered with. If after you open the packaging, you discover that the item is damaged. In that unlikely event ,we are not responsible for return or exchange.

Cancellations

If after placing the order, you would like to cancel it, you can do so by signing in to your account at www.medjio.com in the order history section of the website or order cancel by us due to improper prescription provided by user. Once the order is dispatched , cancellations are treated as returns and the process outlined in the returns section will be applicable.